Policies

REFUNDS & PRORATING

Notify Community Services immediately if you need to withdraw from a class.  Call: 651-407-7501 

  • Full refunds or credits are given if a class is canceled. 
  • Refunds are not issued after a class has begun. 
  • There are no prorated fees.
  • To receive a refund, minus  a processing fee, you must withdraw from an activity at least 3 business days prior to the first day of the activity. 
    • Processing fees for classes:
      • under $50 have a $5 fee
      • $50-$149 have a $10 fee
      • $150-$399 have a $20 fee
      • $400+ have a $30 fee


CLASS CONFIRMATIONS

An automatic email confirmation will be sent to you upon registration. Community Services will contact you by telephone or email if there is a change.Please list a daytime telephone number so Community Services can reach you if a class is canceled at the last minute.Community Services assumes no responsibility for reaching those who do not provide a daytime telephone number.


FEE ASSISTANCE

Community Services strives to make each activity, class, program or service high in value and quality. If your financial circumstances prohibit you from signing up, please call to arrange a payment plan or to inquire about fee assistance.


UCARE DISCOUNT

UCare members may be eligible for a $15 discount on most classes in this catalog. If a class is less than $15, the member may take the class free of charge. UCare for Seniors members are limited to one $15 discount per year. Members must be on UCare at the time of registration, and through the duration of the class(es).

UCare members must call or mail in registration to received discount. Members need to include their UCare ID number when registering. This discount cannot be used for the following classes: Private lessons, alcohol-related activities, high-risk activities (skydiving, rock climbing, etc.), and gambling trips.


DO YOU HAVE A DISABILITY? 

Do not let it be a barrier to enjoying the wide variety of class offerings in this catalog. Please call to discuss accommodations.


LIABILITY WAIVER

There is an inherent risk of accident or injury in any activity. It is the responsibility of the participant or the parent of participant to be aware that there are assumed risks in participation. ISD 624 assumes no responsibility for injuries received during activities. Any changes in a participants activity level should be done under approval and direction of their physician and/or health care provider(s).